Dorset County Hospital (DCH) has been praised for its level of care - including its food and patients being able to keep in touch with family and friends throughout Covid-19.

The latest inpatient survey, carried out by the Picker Institute on behalf of the Care Quality Commission, captured the views and experience of 592 patients admitted to DCH in November 2020.

The results revealed that 86 per cent of patients rated their experience as a 7/10 or more, 99 per cent felt treated with respect and dignity and 98 per cent had confidence and trust in the staff.

The hospital was rated significantly higher in eight of the questions in comparison to previous years.

Patients particularly highlighted how they were able to keep in touch with family and friends throughout the Covid-19 restrictions, the quality of food, discussions around discharge and being given written and printed information when leaving for emergency care.

Areas where suggested improvements can be made included giving further privacy when discussing conditions and treatment, further explanation on how patients might feel after their procedure and getting more help from staff to eat meals.

Nick Johnson, deputy chief executive of Dorset County Hospital, said: "The survey was conducted as a time of unprecedented pressure on our staff, so it is fantastic to see such positive feedback from our patients. This reflects the tremendous efforts and dedication of our staff across the organisation to continue to provide outstanding care.

"Patient feedback is incredibly important in helping us to continue to shape and improve the care and experience we provide to our patients and we will be taking steps to address areas where improvements are needed."

The full patient survey results can be seen here.

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