Service Managers Wanted: Lead a High-Performing Team in Dorchester!

Are you an experienced Service Manager looking for a rewarding opportunity in Dorchester? Join a leading agricultural business and drive their service operations forward!

This is an excellent opportunity for a Service Manager in Dorchester to lead and develop a team of skilled staff. You'll be instrumental in ensuring exceptional customer service and operational excellence.

What's in it for you?

• Competitive salary of up to 50,000 per annum.

• Additional leave.

• Company pension.

• Cycle to work scheme.

• Employee discount.

• Life insurance.

• On-site parking.

• Referral programme.

• Company sick pay.

Your Responsibilities:

• Manage a team of staff at the depot, ensuring excellent customer service is consistently delivered.

• Oversee staff training, development, recruitment, and appraisals.

• Ensure the health and safety of all employees and customers is met and all regulations are respected.

• Complete daily, weekly, and monthly records, reports, and documents accurately.

• Assess staff levels and capability to align recruitment and retention with future requirements.

• Sell labour and optimise utilisation and efficiency to achieve targets for aftersales absorption.

• Demonstrate an excellent understanding of the field operation of all machines, and be able to instruct customers/operators in their safe and efficient use, a key skill for an Agricultural Service Manager.

• Handle customer enquiries and resolve disputes in an effective, professional, and timely manner.

What we're looking for:

• Strong leadership and people management skills.

• Excellent time-management abilities.

• Strong communication and organisational capabilities.

• Being conversant with the maintenance and service requirements of all machines sold.

• Computer literate with extensive knowledge of at least one recognised dealer management system.

• Experience as an Agricultural Service Manager or Automotive Service Manager is highly advantageous.

• A desire to lead and succeed in Dorchester.

If you are a motivated and experienced Service Manager looking for a challenging and rewarding role in Dorchester, apply now!

Apply now!

Contact Mel Dickinson regarding Job Number INDCOMMERCIAL / (phone number removed).

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.